Terms of Service

You must provide accurate account information, keep your credentials secure, and be at least 18 years old. You are responsible for everything done under your account, including by people you invite to it.

You may not use the platform to send messages to people who have not consented to hear from you, and you may not use it for anything unlawful, deceptive or abusive.

• No purchased, scraped, rented or otherwise non-consented lists.
• No phishing, malware, credential harvesting or impersonation of another business.
• No content that is unlawful, harassing, or that violates a third party rights.
• No circumventing unsubscribe, STOP or suppression mechanisms.
• No sending on behalf of an unrelated third party without disclosure.

Deliverability is a shared resource. If your sending generates complaint or bounce rates that threaten the platform, or if we believe a send violates these terms, we may throttle, pause or suspend sending — sometimes before contacting you. We will explain what happened and what is needed to resume.

The subscription is billed monthly in advance at the rate shown on our pricing page. The 14-day trial requires no card, and we will not charge you until it ends.

Carrier fees for text messages are passed through at cost. Fees are non-refundable except where required by law, and you can cancel at any time to stop the next renewal.

You keep all rights to your campaigns, templates and contact lists. You grant us only the license needed to host, process and deliver them on your behalf.

You can export your data at any time, including after cancellation.

We work to keep the service available and to warn you before planned maintenance, but we do not promise uninterrupted operation. Delivery to any given mailbox or handset ultimately depends on providers and carriers we do not control.

The service is provided as is, without warranties of any kind to the fullest extent the law allows. We are not liable for indirect, incidental or consequential damages, and our total liability is limited to the fees you paid in the twelve months before the claim.

Nothing here limits liability that cannot be limited by law.

You agree to indemnify us against claims arising from your campaigns, your contact lists, or your breach of these terms — including regulatory claims about consent.

We may update these terms and will give notice of material changes. Continuing to use the service after a change means you accept it.

You may close your account at any time. We may terminate for material breach, non-payment, or if required by law. Questions go to legal@reachquanta.com.